Panwrypter Frequently Asked Questions
Help & Tutorials
Do you have tutorials for Panwrypter?
Please visit our Tutorials page to learn more about how to use Panwrypter based on some example scenarios. You can also access these tutorials from within the App.
Where is the help for Panwrypter?
Please visit our Help page for guidance on how to use the features of Panwrypter. You can also access this help from within the App.
App Registration & In-App Purchase
Why is my subscription purchase taking so long?
- This may be due to a temporary condition with the app, the network connection or the registration servers. Try exiting then restarting the App. Wait 2-3 minutes to see if you get any notification that registration was successful. If not, the registration didn't complete, so try registering again.
- The Apple servers may be temporarily unavailable, or undergoing maintenance. Click here to check the status.
- Apple services related to App Registration & In-App Purchase:
- iCloud Account & Sign In
- iTunes Store
- Mac App Store
App Configuration
How do I restore my App settings for Panwrypter?
Under "Preferences", select the "Restore Prefs" button, then select "Yes".
After your preferences have been restored, exit then run the App again.
When you restart the App, you will be asked to provide a Temporary Sessions Folder to store your protected files, and optionally your e-mail address.
Restricting Restore Locations
When restricting restore locations, mapping updates are slow
- Check that you are connected to your preferred WiFi network. In some cases, your Mac might have inadvertently connected to another public WiFi service
- Check that your currently connected WiFi network is working. Try going to a new web site to see if there are any delays in visiting the site
- The Apple servers may be temporarily unavailable, or undergoing maintenance. Click here to check the status.
- Maps Display
- Maps Search
Apple services related to mapping: